Experience
SAGE MARKETING & MEDIA
Marketing & Communications Manager
July 2025 – Present
- Lead the development and execution of email marketing campaigns for both client accounts and Sage’s internal efforts, including segmentation, scheduling, and performance reporting.
- Manage client, sales, and internal team communication to align on campaign goals, expectations, and deliverables.
- Oversee outreach strategy and monitor team quota compliance for high-retainer clients across social media platforms.
- Coordinate branding, content, and social media initiatives, ensuring consistency in messaging and timely execution across platforms.
- Maintain project timelines and internal calendars; ensure deadlines are met through proactive follow-ups with sales and creative teams.
- Facilitate internal and client-facing meetings, document key action items, and track execution to ensure smooth project progression.
- Monitor market trends and competitor strategies to inform content development and campaign refinement.
- Deliver detailed performance reports and analytics to clients, offering insights to optimize outreach, engagement, and campaign results.
SAGE MARKETING & MEDIA
Communications Manager
March 2025 – July 2025
- Facilitated seamless communication between clients, sales representatives, and internal teams to align on expectations and deliverables.
- Monitored and ensured team compliance with direct message (DM) engagement and outreach quotas for client accounts.
- Managed email marketing efforts, including campaign creation, scheduling, and performance tracking.
- Conducted timely follow-ups with sales leads and internal staff to maintain project timelines and task completion.
- Maintained accurate records of client communications, project statuses, and pending actions for transparency.
- Assisted in project management by coordinating marketing, content, and branding initiatives with teams.
- Coordinated and attended client and internal meetings, documenting action items and ensuring execution.
- Monitored industry trends and competitor strategies to refine marketing approaches.
- Supported business operations and client success through additional assigned tasks.
SAGE MARKETING & MEDIA
Social Media Marketing Intern, Operations and Analytics Focused
September 2024 – December 2024
- Developed new customer segments for future email newsletter campaigns by analyzing past open and click-through rates.
- Created content and copywriting for email newsletter campaigns while implementing strategies to increase website traffic and book sales meetings.
- Developed and prepared tailored social media insight and analytic reports for clients.
- Monitored industry trends and watched competitors to see how Sage M&M and our clients can differentiate better.
- Implemented high interpersonal and communication skills to move beyond basic research and gain a more in-depth perspective on small business marketing.
- Created content for Sage and clients, utilizing industry-specific course training.
- Conducted monthly sales calls and practice with the CEO to improve pitch delivery and objection handling.
- Assisted in client photoshoots by setting up equipment, directing product placements, and modeling products, all while ensuring the photos aligned with the client’s brand identity and met their needs.
THE BLACK SHEEP MARKETING
Campus Ambassador, Lead
August 2024 – September 2024
- Maintained a positive relationship with the client, The Calm App, by picking up, sorting, and storing promotional materials.
- Engaged with students on campus to promote the client, The Calm App, through six field events.
- Communicated consistently, proactively, and in a detail-oriented manner with the Field Marketing Manager based in Chicago, IL.
- Submitted photos and written feedback reports after each event directly to the client, The Calm App.
- Coordinated a weekly schedule with my teammates and collectively met deadlines.
I KNOW NOTHING TECH
Remote Marketing Intern
January 2024 – May 2024
- Assisted in creating written, video, and image content for marketing, ensuring consistency with brand aesthetics and values.
- Implemented targeted strategies across various platforms to boost brand visibility and expand audience reach.
- Supported brand initiatives by aligning posts and messaging with marketing goals, enhancing the brand’s online presence.
- Wrote copy for social media posts, including Instagram, LinkedIn, and Nextdoor.
- Participated in weekly brainstorming sessions and meetings to discuss tasks, share ideas, and refine strategies.
- Supported and participated in campaign/ event planning and execution.
- Assisted in the management of the website’s SEO with Google Analytics.
SOLEIL TANNING
Tanning Consultant and Receptionist
March 2023 – May 2025
- Greeted and assisted clients to provide a personalized tanning experience.
- Educated customers on safe tanning practices and recommended appropriate products.
- Promoted and sold tanning packages, lotions, and accessories to exceed sales targets.
- Addressed customer concerns or issues promptly and professionally.
- Built and maintained positive relationships with clients to encourage repeat business and referrals.
- Processed customer transactions, managed appointments, and maintained accurate membership records.
TIKI LEE’S DOCK BAR
Server
June 2022 – August 2023
- Created a positive and welcoming atmosphere for customers to enhance their dining experience.
- Upsold food and beverage options to increase sales while maximizing customer satisfaction.
- Maintained knowledge of current menu items, specials, and promotions to assist customers in their food and beverage selection effectively.
- Offered customer recommendations based on their preferences and dietary restrictions to enhance their dining experience.
- Coordinated with bartenders to ensure timely delivery of beverages to customers.
- Served the VIP Captains Bar, serving the private cabanas, tables, and poolside, creating a memorable experience for high-profile guests.
MARGHERITA’S PIZZA
Server
December 2019 – August 2021
- Provided exceptional customer service by greeting customers, taking accurate orders, and ensuring prompt delivery of food items.
- Managed cash transactions accurately and efficiently, including processing payments, providing change and balancing the cash drawer at the end of each shift.
- Collaborated with kitchen staff to ensure timely and accurate delivery of food orders.
- Maintained knowledge of the menu, including daily specials and ingredient information, to answer customer questions and make recommendations.
- Maintained a positive and friendly attitude towards customers, creating a welcoming atmosphere for all guests.
